Description: Provided expert testimony at a Maine PUC hearing regarding the changes in service levels which would occur when an independent telephone company changed its central office technology from Magneto to common control.
Description: Developed the network control system specifications for the transcontinental TransCanada telecommunications system.
Description: Conceived and directed the development of the operations manual for WESDIN, the world's first integrated synchronous digital network and first CLEC.
Description: Developed the voice-data-image strategic communications plan for the Department of the Treasury. This included a comprehensive technology review, a searchable baseline database of Treasury's facilities, recommendations of services to be used, hardware architectures, and approaches to managing the systems. This was the baseline for the upgrade of all Treasury networking facilities.
Description: Developed the data communications strategic plan and identified the strategic communications and data processing hardware, software, and management issues so TAHP's MIS department could reengineer its operations. This was an early implementation of the use of Ethernet LAN technology in the health care industry and greatly reduced paper flow and improved employee efficiency.
Description: Consultant to the CIO of a Fortune 50 company for telecommunications strategic planning as well as managing the planning, engineering, and implementation of new systems and services including recabling all corporate facilities, re-negotiation of IXC and LEC networking contracts, installation of a corporate data network, installation of a network management center, and installation of a FDDI ring at corporate headquarters as well as reengineering of processes within the IT department.
Description: Wrote the book, The Wireless Office.