Description: Developed an integrated voice-data network concept for the University of Kentucky System and the Commonwealth of Kentucky.
Description: Directed the technical preparation necessary for a multimillion dollar legal claim for Sacramento County against a delinquent network vendor. This resulted in a favorable out-of-court settlement for the client.
Description: Developed the management plan by which the Department of the Treasury participated in FTS2000.
Description: Reviewed the plan for the development and implementation of a data, voice, and public safety communications network for the City of Houston, Texas.
Description: Procured and implemented new telephone systems for Massport at the State Transportation Building, Logan Airport, and the Tobin Bridge.
Description: Directed the needs analysis for an ACD/voice processing system for a major Federal Government agency, prepared the technical foundation for the procurement, and assisted in the evaluation of the proposals. This was the largest ACD procurement of the 1990?s. The proposal analysis included the technical foundation for rejecting a major protest by a bidder.
Description: Developed and implemented an audiotex/IVR (800-23-LOGAN) system for Massport at Logan Airport.
Description: Developed and implemented a Phase 5 alarm system for Logan Airport.
Description: Developed a business plan for Massport to provide shared tenant and intelligent building voice and data services to its tenants at Logan Airport and the State Transportation Building.
Description: Directed the planning, development, and implementation of an integrated voice-data telecommunications network for the Massachusetts Port Authority, Massport. This network linked all Massport facilities in Metropolitan Boston.