Client: Copper Development Association

Project: Premise Cabling Market Analysis and Definition

Description: Prepared a market research report on the future of premise distribution systems for the Copper Development Association. This report used an innovative total available market approach that redefined the scope of the market, identifying vast new markets segments.

Client: Confidential Client

Project: Call Center Intellectual Property Relevance Analysis

Description: Evaluated the call center patents of a major equipment vendor to determine their relevance to other technologies. This evaluation demonstrated the patents had relevance in telecommunications that was far beyond call centers. The vendor then pursued enforcing the patents in these new areas.

Client: Confidential Client

Project: Call Center Intellectual Property Evaluation

Description: Reviewed 44 ACD and Call Center patents and developed a claims matrix relative to competitors' products.