Client: Westinghouse Electric

Project: CLEC Design and Implementation

Description: Conceived, designed, and implemented WESDIN, the world's first integrated synchronous network and first CLEC for Westinghouse Communications. The network included circuit, data, and packet switching; cable TV based, fiber, microwave, and satellite transmission; and a network management center; voice messaging; and email; and video links.

Client: Westinghouse Electric

Project: WESDIN Operations Manual

Description: Conceived and directed the development of the operations manual for WESDIN, the world's first integrated synchronous digital network and first CLEC.

Client: Internal Revenue Service

Project: IRS ACD Procurement

Description: Directed the needs analysis for an ACD/voice processing system for a major Federal Government agency, prepared the technical foundation for the procurement, and assisted in the evaluation of the proposals. This was the largest ACD procurement of the 1990?s. The proposal analysis included the technical foundation for rejecting a major protest by a bidder.