Description: In a contract performance dispute involving three parties where business critical data was lost, reviewed existing documentation and in a report opined where the negligence for the lost data lay. The matter was favorably settled just prior to my deposition.
Client: Somerville (MA) Hospital
Project: Hospital PBX Implementation
Description: Developed the integrated voice-data requirements for Somerville (MA) Hospital. Procured and implemented a PBX for the hospital.
Client: Westinghouse Electric
Project: Pioneering CLEC Design and Implementation
Description: Conceived, designed, and implemented WESDIN, the world's first integrated synchronous network, first all digital network, and first CLEC for Westinghouse Communications. The network included circuit, data, and packet switching; cable TV based, fiber, microwave, and satellite transmission; and a network management center; voice messaging; and email; and video links.
Client: Massachusetts Port Authority
Project: Massport Voice Network Systems Procurement and Implementation
Description: Directed the design, procurement and implementation of a new telephone systems for Massport at the State Transportation Building, Logan Airport, and the Tobin Bridge. These systems were integrated into a seamless digital network.
Client: Massachusetts Port Authority
Project: Massport/Logan Airport Integrated Voice Response, IVR, Design and Implementation
Description: Developed and implemented an audiotex/IVR (800-23-LOGAN) system for Massport at Logan Airport.
Client: Massachusetts Port Authority
Project: Massport/Logan Airport Phase 5 Alarm Procurement and Implementation
Description: Developed and implemented a Phase 5 alarm system for passenger screening at Logan Airport.
Client: Massachusetts Port Authority
Project: Massport Integrated Network Planning, Procurement, and Implementation
Description: Directed the planning, development, and implementation of an integrated voice-data telecommunications network for the Massachusetts Port Authority, Massport. This network linked all Massport facilities in Metropolitan Boston.
Client: Massachusetts Port Authority
Project: Massport Integrated Office System Procurement and Implementation
Description: Directed the planning, development, and implementation of an integrated office information system for Massport. The system included fully network desktop functions to all information workers. This system changed the processes by which Massport did business. This was the first corporate-wide implementation of an integrated desktop system.
Client: Tufts Associated Health Plans
Project: TAHP Premise Distribution Engineering and Implementation
Description: Engineered and implemented the inter-building and premises voice and data distribution system for Tufts Associated Health Plan's, TAHP, headquarters campus.
Client: Internal Revenue Service
Project: IRS ACD Functional Requirements Preparation and Protest Response
Description: Directed the needs analysis for an ACD/voice processing system for a major Federal Government agency, prepared the technical foundation for the procurement, and assisted in the evaluation of the proposals. This was the largest ACD procurement of the 1990's. The proposal analysis included the technical foundation for rejecting a major protest by a bidder.