Description: Moved the voice, call center, and data telecommunications facilities for Staples to their new corporate headquarters.
Project: PBX ACD Implementation
Description: Engineered and implemented a PBX/ACD/voice processing system for Staples headquarters.
Client: Tufts Associated Health Plans
Project: TAHP relocation
Description: Identified the business issues, technical issues, and costs faced by TAHP if it split its operations between two locations.
Project: Georgia-Pacific IT Restructuring
Description: Consultant to the CIO of a Fortune 50 company for telecommunications strategic planning as well as managing the planning, engineering, and implementation of new systems and services including recabling all corporate facilities, re-negotiation of IXC and LEC networking contracts, installation of a corporate data network, installation of a network management center, and installation of a FDDI ring at corporate headquarters as well as reengineering of processes within the IT department.
Client: Copper Development Association
Project: Premise Cabling Market Definition
Description: Prepared a market research report on the future of premise distribution systems for the Copper Development Association. This report used an innovative total available market approach that redefined the scope of the market, identifying vast new markets segments.
Client: Concord Academy
Project: Concord Academy Voice System
Description: Procured and implemented a PBX and associated premise distribution system for Concord Academy, a preparatory school with a large campus. Provided guidance for the management of voice and data networking on campus.
Client: New England Baptist Hospital
Project: Hospital Infrastructure
Description: Reorganized the IT department of New England Baptist Hospital, NEBH. Directed the first JCAHO accreditation of its IT department, developed a new cabling infrastructure, and directed the state-of-the-art recabling of the entire hospital campus to support the full range of voice, data, video, Internet, and telemedicine applications. Designed and implemented a microwave link between hospital locations. Procured and implemented a PBX.
Client: Bridgewater Savings Bank
Project: Bridgewater Savings Bank
Description: Developed a telecommunications plan for Bridgewater Savings Bank and provided guidance for moving the bank's operations center several miles to a new headquarters. Procured a new PBX telephone system and premise distribution system for the new headquarters and networked the bank's location so that they operated as one.
Client: Portland (ME) Water District
Project: Regional Water District
Description: Prepared a telecommunications strategic plan and procured a telephone system for a metropolitan area water district.