Experience

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Keywords 976 Services ACD Advanced Intelligent Network:AIN Aerospace AIN Airport Alarm Systems Antenna Towers Antitrust Asynchronous Transfer Mode:ATM ATM Audiotex Automated Attendant Automatic Call Distributor:ACD Availability Backup Power Banking BICSI Standards Billing Systems Broadband Access Business Business Association Business Planning and Development Business Processes Cable Television:CATV Cabling Call Center Calling Cards CATV Cellular Claims Matrix CLEC Competitive Local Exchange Carrier:CLEC Computer Telephony Integration:CTI Consultant Relations Program Contact Center Contract Negotiation Contracts CRM CTI Customer Acquisition Systems Customer Relationship Management:CRM Data Centers Data Compression Data Encryption Data Networking Data Switching Databases Deposition Desktop Applications Dictation Systems Disaster Recovery Distance Learning E911 Echo Canceling EDI Education EFT Electronic Funds Transfer:EFT Email Emergency Management Emergency Response Encryption Error Rate Estimation Ethernet Executive Management Expert F Statistics FDDI Fiber Optics Financial and Economic Analysis Financial Management Financial Planning Firewalls Follow Me Systems Forest Products Frame Relay FTTx Government Health Care HF Radio IEEE802.x Imaging Implementation Information Systems and Technology Insurance Integrated Voice Response:IVR Intellectual Property Intelligent Buildings Interexchange Carrier:IXC Internet Intranet ISDN ISP IT Systems IVR IXC JCAHO Regulations Language Translation LANs LEC Legal Local Area Networks:LANs Local Exchange Carrier:LEC Long Distance Magneto Telephone Exchanges Maintainability Manufacturing Market Research and Forecasting Medical Imaging Mergers and Acquisitions Microwave Mil-Std-188 Military Communications Mobile Radio Modems MPLS Multiplexers Network Management Network Operations Network Planning and Design Network Standards Nuclear Regulations Optical Networks OSPF Outside Plant Outsourcing PA Systems Packet Switching Paging Systems Patents PBX PCS PDA Personal Communications Systems:PCS Personal Digital Assistant:PDA Petroleum Planning and Development Point-of-Sale Power Line Carrier Power Systems Predictive Dialers Premise Distribution Private Network Probability Procurement Product Development Project Management Protocols and Signaling Pseudoerror Measurements Public Power Publishing and Newspapers Radar Radio Communications and Systems Radio Propagation and Interference Rates and Tariffs Reengineering Regulatory Affairs Reliability Request For Proposal:RFP Resale Research and Development Retail RFP Rights of Way Routers Routing Satellite SCADA SDH Search Engines Secure Communications Security Shared Tenant Services Smart Phones Software SONET Sound Powered Telephones Start Up Statistical Analysis Strategic Planning Subscriber Sets Switching Systems System Engineering TCP/IP TCPA Technical Reviewer Telecommunications Consumer Protection Act:TCPA Telecommunications Education Telecommunications History Telecommunications Management Teleconferencing Teletraffic Engineering Test Testimony Text Messaging TIA568 TIA942 Timing and Synchronization Toll Free Service Trade Association Trunked Radio UCD Uniform Call Distributor:UCD Uninterrupted Power Supply:UPS UPS Utility Video Networking Voice Mail Voice Networking VoIP WangNet WANs Web Wide Area Networks:WANs Wireless Wireless Local Area Network:WLAN WLANs X.25

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Clients 3COM Analog Solutions Ashland Oil ATT BBN Bell Canada Bell Labs Best Shot Productions BNR Boston Edison Company Bridgewater Savings Bank Bryant Pond Burlington (VT) Electric Department Burnstein Shur and Nelson CANEUS Cantel CBIS Chicopee Electric Light Department Church Divinity School of the Pacific Cincinnati Bell Telephone City of Houston Commonwealth of Kentucky Concord Academy Confidential Client Continental Cablevision Cooperative Communications Coopers and Lybrand Copper Development Association County of Sacramento CVS Stores Devens Commerce Center DLA Piper Employers Health Fletcher Allen Health Care GE General Media Cable Georgia State University Georgia-Pacific GTE Corp Hamilton County (OH) Healthy Communities Online Horizon House Hudson Light and Power ICF IEEE Immigrant Legal Advocacy Project Infodata Intercom Internal Revenue Service Ionics J. H. Harland Jenner & Block John Wiley Kanas Telecom Littleton ELD LOCATUM Maine Telecommunications Users Group ManagedComp Manchester (NH) Union Leader Martin Dubord Bernier & Stevens Massachusetts Port Authority Metalor Middleboro Gas and Electric Mobil Oil National Data Corporation National Research Council of Canada New England Baptist Hospital New England Roundtable Northeastern University NYNEX PennWell Pettit and Martin Portland (ME) Water District Portland Arts and Technology High School PRG Private Satellite Network Queen's University R. R. Donnelley Raytheon RCA Corp RCN REACH Center Seabrook Nuclear Station Shriner's Hospitals SNET Somerville (MA) Hospital Staples Systems Unlimited TAEUS Taunton (MA) Electric TCA Telecommunications Reports Tufts Associated Health Plans United States Treasury United States Treasury, Office of Telecommunications Management University of Maine University of Wisconsin US Department of the Treasury Versitron Warner Amex Cable Wellesley (MA) MLP Wendy's Westinghouse Electric WinStar WiSEE13 WISEE14 WISEE15 Yankee Group