Client: Massachusetts Port Authority
Project: Massport/Logan Airport Integrated Voice Response, IVR, Design and Implementation
Description: Developed and implemented an audiotex/IVR (800-23-LOGAN) system for Massport at Logan Airport.
Client Archives: Massachusetts Port Authority
Client: Massachusetts Port Authority
Project: Massport Voice Network Systems Procurement and Implementation
Description: Directed the design, procurement and implementation of a new telephone systems for Massport at the State Transportation Building, Logan Airport, and the Tobin Bridge. These systems were integrated into a seamless digital network.
Client: Massachusetts Port Authority
Project: Massport Integrated Office System Procurement and Implementation
Description: Directed the planning, development, and implementation of an integrated office information system for Massport. The system included fully network desktop functions to all information workers. This system changed the processes by which Massport did business. This was the first corporate-wide implementation of an integrated desktop system.
Client: Massachusetts Port Authority
Project: Massport Integrated Network Planning, Procurement, and Implementation
Description: Directed the planning, development, and implementation of an integrated voice-data telecommunications network for the Massachusetts Port Authority, Massport. This network linked all Massport facilities in Metropolitan Boston.
Client: Massachusetts Port Authority
Project: Massport Shared Tenant Services Business Plan Development
Description: Developed a business plan for Massport to provide shared tenant and intelligent building voice and data services to its tenants at Logan Airport and the State Transportation Building.
Client: Massachusetts Port Authority
Project: Massport/Logan Airport Phase 5 Alarm Procurement and Implementation
Description: Developed and implemented a Phase 5 alarm system for passenger screening at Logan Airport.