Client: Jenner & Block

Project: Telecommunications Consumer Protection Act Matters

Description: In four separate TCPA matters, prepared reports for the court. The foundations for these reports were based on both business processes and demonstrated technical capabilities. Three of the matters were solely with DLA Piper while one was joint with Piper and Jenner & Block. Each matter was settled favorably after submission of the report and prior to deposition.

Client: Confidential Client

Project: Call Center Intellectual Property Evaluation

Description: Reviewed 44 ACD and Call Center patents and developed a claims matrix relative to competitors' products.

Client: Confidential Client

Project: Call Center Intellectual Property Relevance Analysis

Description: Evaluated the call center patents of a major equipment vendor to determine their relevance to other technologies. This evaluation demonstrated the patents had relevance in telecommunications that was far beyond call centers. The vendor then pursued enforcing the patents in these new areas.

Client: Confidential Client

Project: Call Center Product Development

Description: Provided an assessment of future call center applications and performance requirements to the executive management of a start up call center developer.