Description: Developed and was Chairman of the Networking Management Institute, an educational forum presented in conjunction with Networking Management magazine.
Description: Performed market research and analysis for Networking Management magazine which demonstrated the need and market for multimedia continuing education in telecommunications.
Description: Technically reviewed several texts for John Wiley by their largest selling author in the telecommunications.
Description: Technically reviewed a new text on private data networks for Horizon House.
Description: Reviewed many technical papers for the IEEE journals.
Description: Evaluated the PBX requirements for the Manchester Union Leader. Recommended the acquisition and implementation of a new PBX system with an ACD.
Description: Diagnosed synchronization and echo cancellation faults in Donnelley's satellite network. Worked with the carrier to correct the issues.
Description: Assessed a long distance services contract and teletraffic patterns for J. H. Harland and identified changes that reduced charges by over 10%.