Description: Developed the strategic voice-data communications plan for Wendy's Restaurants. This included voice and data communications within its headquarters and to stores for POS and inventory management information.
Client: Cantel
Project: IT Procurement and Reengineering
Description: Performed an in-depth audit and review of an internal multimillion dollar software development program for a new customer acquisition, care, and billing system for the executive management of CANTEL, the largest Canadian cellular carrier, and recommended its cancellation. Supported the CIO in the procurement of a new system, reengineering of IT processes, and the reorganization and redirection of the IT department.
Client: Georgia-Pacific
Project: Georgia-Pacific IT Restructuring
Description: Consultant to the CIO of a Fortune 50 company for telecommunications strategic planning as well as managing the planning, engineering, and implementation of new systems and services including recabling all corporate facilities, re-negotiation of IXC and LEC networking contracts, installation of a corporate data network, installation of a network management center, and installation of a FDDI ring at corporate headquarters as well as reengineering of processes within the IT department.
Client: Tufts Associated Health Plans
Project: TAHP IT and Networking Reengineering
Description: Developed the data communications strategic plan and identified the strategic communications and data processing hardware, software, and management issues so TAHP's MIS department could reengineer its operations. This was an early implementation of the use of Ethernet LAN technology in the health care industry and greatly reduced paper flow and improved employee efficiency.