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Ronald O. Brown Consulting

Technology & Enterprise Network Management Consultant

Ronald O. Brown Consulting

Phone: 781-665-6269 (m)

Email: ron@ronaldobrownconsulting.com

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Client: Staples

Project: Staples Call Center Engineering and Implementation

Description: Engineered and managed the procurement of a new call center for Staples and its direct marketing arm..

Keywords: ACD, Automatic Call Distributor:ACD, Call Center, Contact Center, Contracts, Implementation, Procurement, Request For Proposal:RFP, Retail, RFP, UCD, Uniform Call Distributor:UCD

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