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Ronald O. Brown Consulting

Technology & Enterprise Network Management Consultant

Ronald O. Brown Consulting

Phone: 781-665-6269 (m)

Email: ron@ronaldobrownconsulting.com

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Keyword: Audiotex

Client: Massachusetts Port Authority

Project: Massport/Logan Airport Integrated Voice Response, IVR, Design and Implementation

Description: Developed and implemented an audiotex/IVR (800-23-LOGAN) system for Massport at Logan Airport.

Keywords: Airport, Audiotex, Government, Implementation, Integrated Voice Response:IVR, IVR, Request For Proposal:RFP, RFP, Toll Free Service, Voice Mail

Client: Infodata

Project: 976 Services Business Plan Development

Description: Consulted to executive management for the development of a business plan for 976 provided greeting services for Infodata, a start up company.

Keywords: 976 Services, Audiotex, Business Planning and Development, Start Up

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