Description: Developed an integrated voice-data network concept for the University of Kentucky System and the Commonwealth of Kentucky. The network included both switching and transmission between state-wide locations. Received a letter of commendation for this work.
Description: Developed the management plan by which the Department of the Treasury participated in FTS2000.
Description: Performed a traffic study of the Internal Revenue Service's Toll Free (800) Service. The study determined the current grade of service and demonstrated areas where improvements were required.
Description: Directed the planning, development, and implementation of an integrated office information system for Massport. The system included fully network desktop functions to all information workers. This system changed the processes by which Massport did business. This was the first corporate-wide implementation of an integrated desktop system.
Description: Directed the planning, development, and implementation of an integrated voice-data telecommunications network for the Massachusetts Port Authority, Massport. This network linked all Massport facilities in Metropolitan Boston.
Description: Developed a business plan for Massport to provide shared tenant and intelligent building voice and data services to its tenants at Logan Airport and the State Transportation Building.
Description: Developed and implemented a Phase 5 alarm system for passenger screening at Logan Airport.
Description: Developed and implemented an audiotex/IVR (800-23-LOGAN) system for Massport at Logan Airport.
Description: Directed the design, procurement and implementation of a new telephone systems for Massport at the State Transportation Building, Logan Airport, and the Tobin Bridge. These systems were integrated into a seamless digital network.
Description: Reviewed the plan for the development and implementation of a data, voice, and public safety communications network for the City of Houston, Texas.