Description: In a contract performance dispute involving three parties where business critical data was lost, reviewed existing documentation and in a report opined where the negligence for the lost data lay. The matter was favorably settled just prior to my deposition.
Client: Immigrant Legal Advocacy Project
Project: Immigrant Legal Advocacy Project Telephone System
Description: As a pro bono project, analyzed the networking requirements, solicited bids, and recommended a networking vendor for ILAP.
Client: Northeastern University
Project: Northeastern University Networking and Telecommunications Program Coordinator
Description: Developed Northeastern University's curricula in telecommunications which includes an Associate's Degree program; the world's first and largest continuing education program in telecommunications; contract programs with major corporations, and certificate and degree programs. Courses were offered live and remotely via television. Was the first to teach office automation, network administration, and voice-data network planning courses at an American university. Courses taught included a wide range of electrical engineering, tele- and data-communications, computer and information management, and business project management topics.
Client: Westinghouse Electric
Project: Westinghouse WESDIN Operations Manual Development
Description: Conceived and was technical director for the development of the operations manual for WESDIN, the world's first integrated synchronous digital network and first CLEC. The ops manual provided the practices and procedures by which WESDIN was operated.
Client: Westinghouse Electric
Project: Pioneering CLEC Design and Implementation
Description: Conceived, designed, and implemented WESDIN, the world's first integrated synchronous network, first all digital network, and first CLEC for Westinghouse Communications. The network included circuit, data, and packet switching; cable TV based, fiber, microwave, and satellite transmission; and a network management center; voice messaging; and email; and video links.
Description: Directed the technical preparation necessary for a multimillion dollar legal claim for Sacramento County against a delinquent network vendor. This resulted in a favorable out-of-court settlement for the client.
Client: Massachusetts Port Authority
Project: Massport Voice Network Systems Procurement and Implementation
Description: Directed the design, procurement and implementation of a new telephone systems for Massport at the State Transportation Building, Logan Airport, and the Tobin Bridge. These systems were integrated into a seamless digital network.
Client: Massachusetts Port Authority
Project: Massport Integrated Network Planning, Procurement, and Implementation
Description: Directed the planning, development, and implementation of an integrated voice-data telecommunications network for the Massachusetts Port Authority, Massport. This network linked all Massport facilities in Metropolitan Boston.
Client: Massachusetts Port Authority
Project: Massport Integrated Office System Procurement and Implementation
Description: Directed the planning, development, and implementation of an integrated office information system for Massport. The system included fully network desktop functions to all information workers. This system changed the processes by which Massport did business. This was the first corporate-wide implementation of an integrated desktop system.
Client: Employers Health
Project: PBX/ACD Performance Analysis
Description: Prepared the technical foundation so Employers Health Insurance could challenge the substandard performance of a recently purchased PBX/ACD. The analysis included determining key call center performance parameters and demonstrating these to be far below industry standards for this type of equipment.