Description: In a contract performance dispute involving three parties where business critical data was lost, reviewed existing documentation and in a report opined where the negligence for the lost data lay. The matter was favorably settled just prior to my deposition.
Description: Developed the integrated voice-data requirements for Somerville (MA) Hospital. Procured and implemented a PBX for the hospital.
Description: Evaluated the interfacility communications requirements and recommended a microwave system for Ionics, a multilocation manufacturing concern.
Description: Engineered and implemented a PBX/ACD/voice processing system for Staples headquarters.
Description: Engineered and implemented the inter-building and premises voice and data distribution system for Tufts Associated Health Plan's, TAHP, headquarters campus.
Description: Moved the voice, call center, and data telecommunications facilities of Staples to their new corporate headquarters.
Description: Directed the planning, development, and implementation of an integrated office information system for Massport. The system included fully network desktop functions to all information workers. This system changed the processes by which Massport did business. This was the first corporate-wide implementation of an integrated desktop system.
Description: Directed the planning, development, and implementation of an integrated voice-data telecommunications network for the Massachusetts Port Authority, Massport. This network linked all Massport facilities in Metropolitan Boston.
Description: Developed and implemented a Phase 5 alarm system for passenger screening at Logan Airport.
Description: Developed and implemented an audiotex/IVR (800-23-LOGAN) system for Massport at Logan Airport.