Description: In a contract performance dispute involving three parties where business critical data was lost, reviewed existing documentation and in a report opined where the negligence for the lost data lay. The matter was favorably settled just prior to my deposition.
Client: Northeastern University
Project: Northeastern University Networking and Telecommunications Program Coordinator
Description: Developed Northeastern University's curricula in telecommunications which includes an Associate's Degree program; the world's first and largest continuing education program in telecommunications; contract programs with major corporations, and certificate and degree programs. Courses were offered live and remotely via television. Was the first to teach office automation, network administration, and voice-data network planning courses at an American university. Courses taught included a wide range of electrical engineering, tele- and data-communications, computer and information management, and business project management topics.
Client: Westinghouse Electric
Project: Pioneering CLEC Design and Implementation
Description: Conceived, designed, and implemented WESDIN, the world's first integrated synchronous network, first all digital network, and first CLEC for Westinghouse Communications. The network included circuit, data, and packet switching; cable TV based, fiber, microwave, and satellite transmission; and a network management center; voice messaging; and email; and video links.
Client: Westinghouse Electric
Project: Westinghouse WESDIN Operations Manual Development
Description: Conceived and was technical director for the development of the operations manual for WESDIN, the world's first integrated synchronous digital network and first CLEC. The ops manual provided the practices and procedures by which WESDIN was operated.
Client: Westinghouse Electric
Project: Westinghouse IXC Switch Procurement
Description: Evaluated the telecommunications switch requirements and vendor proposals for Westinghouse Electric Corporation to develop a national carrier network (IXC) business. Recommended a preferred switch vendor.
Client: Somerville (MA) Hospital
Project: Hospital PBX Implementation
Description: Developed the integrated voice-data requirements for Somerville (MA) Hospital. Procured and implemented a PBX for the hospital.
Client: Internal Revenue Service
Project: IRS ACD Functional Requirements Preparation and Protest Response
Description: Directed the needs analysis for an ACD/voice processing system for a major Federal Government agency, prepared the technical foundation for the procurement, and assisted in the evaluation of the proposals. This was the largest ACD procurement of the 1990's. The proposal analysis included the technical foundation for rejecting a major protest by a bidder.
Client: United States Treasury, Office of Telecommunications Management
Project: FTS2000 Participation Plan Development
Description: Developed the management plan by which the Department of the Treasury participated in FTS2000.
Client: Staples
Project: Staples PBX/ACD/Voice Processing System Engineering and Implementation
Description: Engineered and implemented a PBX/ACD/voice processing system for Staples headquarters.
Client: Tufts Associated Health Plans
Project: TAHP Premise Distribution Engineering and Implementation
Description: Engineered and implemented the inter-building and premises voice and data distribution system for Tufts Associated Health Plan's, TAHP, headquarters campus.