Project: Call Center Intellectual Property Evaluation
Description: Reviewed 44 ACD and Call Center patents and developed a claims matrix relative to competitors' products.
Client: Confidential Client
Project: Call Center Intellectual Property Relevance Analysis
Description: Evaluated the call center patents of a major equipment vendor to determine their relevance to other technologies. This evaluation demonstrated the patents had relevance in telecommunications that was far beyond call centers. The vendor then pursued enforcing the patents in these new areas.