Description: Was the senior member of the engineering team which developed GTE's first Enhanced 911 switching system.

Description: Directed the planning, development, and implementation of an integrated voice-data telecommunications network for the Massachusetts Port Authority, Massport. This network linked all Massport facilities in Metropolitan Boston.

Description: Identified the business issues, technical issues, and costs faced by TAHP if it split its operations between two locations.

Description: Performed an in-depth audit and review of an internal multimillion dollar software development program for a new customer acquisition, care, and billing system for the executive management of CANTEL, the largest Canadian cellular carrier, and recommended its cancellation. Supported the CIO in the procurement of a new system, reengineering of IT processes, and the reorganization and redirection of the IT department.

Description: Developed the data communications strategic plan and identified the strategic communications and data processing hardware, software, and management issues so TAHP's MIS department could reengineer its operations. This was an early implementation of the use of Ethernet LAN technology in the health care industry and greatly reduced paper flow and improved employee efficiency.

Description: Developed networking and IT business strategies for a start up company to use the Internet to reduce health care costs.

Description: Determined and evaluated the functional capabilities of the network management systems of the five major IXCs. This resulted in a major revision of ATT's network management capabilities.

Description: Chief Operating Officer of LOCATUM, a start up company that puts critical first response information online for ready access by safety services. Prepared the business plan and technical specifications of the system, oversaw its implementation, and oversaw the daily operations of the business. LOCATUM used networking and web technology to put building floor plans and other critical emergency information online for ready availability by emergency services.

Description: Performed a Level 1 review of three billing system patents for a major local exchange carrier.

Description: Prepared a telecommunications strategic plan and procured a telephone system for a metropolitan area water district.