Client: Cantel

Project: IT Procurement and Reengineering

Description: Performed an in-depth audit and review of an internal multimillion dollar software development program for a new customer acquisition, care, and billing system for the executive management of CANTEL, the largest Canadian cellular carrier, and recommended its cancellation. Supported the CIO in the procurement of a new system, reengineering of IT processes, and the reorganization and redirection of the IT department.

Client: Tufts Associated Health Plans

Project: TAHP IT and Networking Reengineering

Description: Developed the data communications strategic plan and identified the strategic communications and data processing hardware, software, and management issues so TAHP's MIS department could reengineer its operations. This was an early implementation of the use of Ethernet LAN technology in the health care industry and greatly reduced paper flow and improved employee efficiency.

Client: Confidential Client

Project: Cellular Telephone Tax Relevance Analysis & Value Estimation

Description: As an expert, developed technical arguments that cellular service is subject to a gross revenue tax and calculated the back tax owed by cellular carriers for two Missouri cities v several cellular carriers. Prepared reports for the court and was deposed. The cases settled before trial.