Client: Church Divinity School of the Pacific
Project: College PBX Proposal Evaluation
Description: Evaluated PBX proposals for a college seminary and recommended a vendor.
Keyword: Request For Proposal:RFP
Client: ManagedComp
Project: PBX Engineering and Implementation
Description: Engineered and managed the procurement of a PBX for the new location of ManagedComp, a workmen's compensation provider.
Client: Staples
Project: Staples Call Center Engineering and Implementation
Description: Engineered and managed the procurement of a new call center for Staples and its direct marketing arm..
Client: Georgia-Pacific
Project: Georgia-Pacific IT Restructuring
Description: Consultant to the CIO of a Fortune 50 company for telecommunications strategic planning as well as managing the planning, engineering, and implementation of new systems and services including recabling all corporate facilities, re-negotiation of IXC and LEC networking contracts, installation of a corporate data network, installation of a network management center, and installation of a FDDI ring at corporate headquarters as well as reengineering of processes within the IT department.
Client: Cantel
Project: IT Procurement and Reengineering
Description: Performed an in-depth audit and review of an internal multimillion dollar software development program for a new customer acquisition, care, and billing system for the executive management of CANTEL, the largest Canadian cellular carrier, and recommended its cancellation. Supported the CIO in the procurement of a new system, reengineering of IT processes, and the reorganization and redirection of the IT department.
Client: New England Baptist Hospital
Project: Hospital IT Infrastructure Reorganization Plan and Implementation
Description: Reorganized the IT department of New England Baptist Hospital, NEBH. Directed the first JCAHO accreditation of its IT department, developed a new cabling infrastructure, and directed the state-of-the-art recabling of the entire hospital campus to support the full range of voice, data, video, Internet, and telemedicine applications. Designed and implemented a microwave link between hospital locations. Procured and implemented a PBX.
Client: Fletcher Allen Health Care
Project: Tri-State Medical Network RFP Preparation
Description: Directed the preparation of an RFP for the procurement of a 500+ location, 5,000+ node multistate enterprise network including terminal equipment and desktop systems for Fletch Allen Health Care, FAHC. Services supported included a full range of teleconferencing and telemedicine. Transport technologies included SONET, ATM, frame relay, and ISDN.
Client: WinStar
Project: Internal CLEC Voice Networking System Procurement
Description: Directed the procurement of an integrated network of PBX telephone systems for WinStar, a start up CLEC for 50 sales offices. The solution included one number follow-me service for all staff. Developed an analysis that showed this to be less costly in hard dollars than traditional PBX and voice mail based approaches while providing superior customer service.
Client: Concord Academy
Project: Concord Academy Voice System Procurement and Implementation
Description: Procured and implemented a PBX and associated premise distribution system for Concord Academy, a preparatory school with a large campus. Provided guidance for the management of voice and data networking on campus.
Client: Chicopee Electric Light Department
Project: Chicopee CLEC Business Plan Development
Description: Evaluated the interest of telecommunications partners for Chicopee (ELD) and recommended it proceed with developing telecommunications as a business with a partner. Solicited proposals from prospective partners, evaluated the responses and recommended a vendor to the municipal light department. Strategies included resale of services, partnering, and overbuilding using FTTN, FTTC, and FTTH.